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Forklift Battery Technician

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Purpose and Scope: The Ultra Care Technician I is responsible for performing regularly scheduled maintenance of industrial batteries and related products at the client site.  
Responsibilities: 
  • Represents the company in a neat and professional manner in accordance with company standards.
  • Practices safety and good housekeeping in all circumstances.
  • Performs battery inspections, battery watering, battery washing, and full-scale inspection including recording of cell voltages and specific gravities.
  • Performs watering system installations.
  • Conveys information to proper customer contacts.
  • Safely operates a service vehicle and keeps it in good working order. 
  • Operates a forklift and reach truck on a regular basis.
  • Recognizes and addresses safety and EPA issues.
  • Safely and correctly processes non-potable water recovered by the battery wash.
  • Tests for and analyzes results of acidity level of water (pH).
  • Performs voltage testing and pressure washing of battery.
  • Maintains an accurate assigned parts inventory.
  • Actively promotes point of sale items and allied products and services.
  • Follows assigned schedule to ensure regular product maintenance.
  • Complies with company policies and procedures (regarding issues such as warranty, safety, environmental, OSHA, and hazmat).
  • Ensures work orders are filled out properly and submitted in a timely manner.
  • Establishes and maintains good working relationships with customers.
  • Communicates with others (supervisor, company technicians or other departments, as needed), to coordinate necessary repairs or either resolve customer complaints or seize opportunities.
  • All other duties as required.

Skills / Other:
  • Able to read and comprehend documents, such as safety rules, operating and maintenance instructions, plus procedural and technical manuals.
  • Able to interpret and follow instructions (provided in written, oral, diagram, or schedule form).
  • Able to prioritize work, work independently, and move from task to task.
  • Analytical and critical thinker.
  • Detail-oriented.
  • Troubleshooting skills, able to define problems and solve them.
  • Strong customer service skills, including active listening.
  • Solid organizational skills.
  • Deadline-driven, self-motivated.

Experience:
  • 1-3 Years of experience involving battery industry or related experience, preferably within a field service environment.  Prior sales or customer service in a field service environment, strongly preferred.

Pay: $23 - $25/hr