Current Job Openings
Purpose and Scope: The Sr. Collections Clerk performs collection efforts.
Responsibilities:
- Run A/R Aging reports on assigned companies and review all past due accounts.
- Perform high volume of customer collection calls and/or email correspondence to collect overdue customer balances.
- Resolve customer invoice collections issues and billing disputes issues. Requires partnering with Sales and AR/ billing team to resolve and bring to closure.
- Research disputed account balances; correct any errors, including misapplied payments or credits.
- Build and maintain customer relationships and conduct ongoing customer contact (sending invoice copies, statements, checking on status).
- Communicate to supervisor and management on customer past due and collection efforts.
- Enlist the efforts of sales management when necessary to accelerate the collection process.
- Update ERP system with customer contact details and communicate important billing procedure updates/ changes to AR team members.
- Keep correspondence log and accurate records on customer collections efforts, expected pay dates and amounts. Follow up to verify that payments were made. Be prepared to review at AR meetings.
- Work with supervisor on issuing legal collections letters and credit holds.
- All other duties as required.
Skills / Other:
- Minimum of 5 years in A/R and collections preferred.
- College degree in Finance or Accounting a plus.
- Computer proficiency and experience with accounting software, MAS 500, preferred.
- Knowledge and application of GAAP.
Pay: $27-$32/hr
EQUAL EMPLOYMENT OPPORTUNITY POLICY Motive Energy, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law Motive Energy, Inc., complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Motive Energy, Inc., expressly prohibits any form of unlawful employee harassment or discrimination based on any of these protected categories. The duties and responsibilities described above are not a comprehensive list and that additional tasks may be assigned. The scope of the job may change as necessitated by business demands